Dish Hopper w/Sling Betriebsanweisung

WHOLE-HOME DVRUSER GUIDE

viiiSafetyApparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus

90QuestionsChapter 11QUESTIONS• How can I see who has called me in the past? Open your Caller ID History by pressing the MENU button, selecting Syste

91Connecting Hopper with Sling HD DVRWhat you’ll find in this chapter:• CONNECTING THE HOPPER WITH SLING HD DVR• CONNECTING THE JOEY RECEIVER(S)• CONN

Connections and Setup 92Connecting the Hopper with Sling HD DVRCONNECTING THE HOPPER WITH SLING HD DVRThis section describes how to connect the output

93Connecting the Hopper with Sling HD DVRChapter 12YPbPr Connections (Hopper only)The YPBPR (component) connections provide high-quality video from y

Connections and Setup 94Connecting the Hopper with Sling HD DVRSetting Up to Display in HDOnce your receiver has been activated with qualifying DISH p

95Connecting the Joey Receiver(s)Chapter 12CONNECTING THE JOEY RECEIVER(S)This section describes how to connect the receiver’s HOME VIDEO NETWORK con

Connections and Setup 96Connecting the Phone LineCONNECTING THE PHONE LINEYou must keep the receiver attached to an active phone line (or broadband In

97Connecting to Broadband InternetChapter 12Phone System Setup You must set up the Hopper with Sling for your phone system (touch-tone or rotary-phon

Connections and Setup 98Connecting to Broadband InternetOptions for Your Home Network ConnectionThere are several methods available for connecting you

99Using DISH AnywhereChapter 12USING DISH ANYWHEREOnly DISH Anywhere lets you access all of your live TV channels and everything saved to your DVR wh

1Introduction and Welcome to DISH!What you’ll find in this chapter:• WELCOME• HOW TO USE THIS USER GUIDE• ABOUT YOUR DISH ACCOUNT• WATCHING TV NOW• AD

Connections and Setup 100Using Troubleshooting ToolsUSING TROUBLESHOOTING TOOLSYour receivers and remote control(s) have troubleshooting tools that a

101Using Troubleshooting ToolsChapter 12Point Dish and Check SwitchThe Point Dish and Check Switch screens are often helpful when you call the Custom

Connections and Setup 102Using Troubleshooting ToolsNotes913.book Page 102 Tuesday, January 15, 2013 4:57 PM

103Using Troubleshooting ToolsChapter 12913.book Page 103 Tuesday, January 15, 2013 4:57 PM

103Troubleshooting and Remote CodesWhat you’ll find in this chapter:• TROUBLESHOOTING TABLES• REMOTE CONTROL DEVICE CODESReference913.book Page 103

104Troubleshooting TablesReferenceTROUBLESHOOTING TABLESUse these tables if you have problems using your DISH system. Look in this section for a desc

Reference 105Troubleshooting Tables Message Numbers Message NumberPossible Reason What to Do001There may be a problem with the multi-dish switch.C

106Troubleshooting TablesReference015You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temp

Reference 107Troubleshooting TablesChanging ChannelsRemote ControlWhat Is Happening Possible Reason What to DoYou enter a desired channel number. The

108Troubleshooting TablesReferenceProgram Guide or the Browse Banner Your UHF Pro remote control does not work well from far away.You may be expe

2WelcomeChapter 1WELCOMEThanks for choosing DISH®. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS)

Reference 109Troubleshooting TablesWatching a Program When you are using the Program Guide or Browse Banner, some channels are missing.• You may have

110Troubleshooting TablesReferenceFavorites Lists Timers • There may be interference from other nearby electrical devices (such as radio towers

Reference 111Troubleshooting TablesYou try to set up an event timer and the receiver displays a message noting that the program is a Pay-Per-View even

112Troubleshooting TablesReferenceHearing a ProgramCaller ID Telephone for Voice/Data/FAX What Is Happening Possible Reason What to DoThe receiver’s

Reference 113Troubleshooting TablesLocksBuying a Pay-Per-View Program Your computer or FAX machine tries to send a FAX or modem transmission,

114Troubleshooting TablesReferenceMenusWhat Is Happening Possible Reason What to DoYou were using a menu, and it suddenly closed.You may not have don

Reference 115Remote Control Device CodesREMOTE CONTROL DEVICE CODESThe Hopper with Sling HD DVR has manufacturer codes for programming the remote to c

116Remote Control Device CodesReference913.book Page 116 Tuesday, January 15, 2013 4:57 PM

117What you’ll find in this chapter:• LIMITED WARRANTY• RESIDENTIAL CUSTOMER AGREEMENT• FCC COMPLIANCEAppendix913.book Page 117 Tuesday, January 15,

118AppendixLIMITED WARRANTYThis Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty serv

Introduction 3How to Use this User Guide• Chapter 10: Hopper Extras contains instructions for programming your remote to control your Hopper with Slin

Appendix 1192 A Customer Service Representative will assist you. 3 If the Representative determines you should return any equipment, you will be direc

120Residential Customer AgreementAppendixRESIDENTIAL CUSTOMER AGREEMENTThank you for choosing DISH Network®.To view this Residential Customer Agreeme

Appendix 121Residential Customer AgreementG. Accessing the Internet Through Your Receiver. Some of our receivers can be used to access websites and in

122Residential Customer AgreementAppendixService, to receive any remaining credits or promotional pricing that you would have been eligible to receiv

Appendix 123Residential Customer Agreement4. EQUIPMENT A. Equipment. In order to receive Services you must purchase or lease certain reception equipme

124Residential Customer AgreementAppendix5. LEASED EQUIPMENT A. Lease Terms. We may choose to lease certain Equipment to subscribers. Unless otherwis

Appendix 125Residential Customer AgreementF. DAMAGES LIMITATION. NEITHER WE NOR OUR THIRD-PARTY BILLING AGENTS, NOR ANY OF OUR OR THEIR AFFILIATES, S

126Residential Customer AgreementAppendixlaw or regulation, that provision will be considered modified to the minimum extent necessary to make such p

Appendix 127Residential Customer AgreementService Access Fee $6.00 You subscribe to Racetrack TV but do not subscribe to applicable required minimum p

128FCC ComplianceAppendixFCC COMPLIANCEThe following text is extracted from Federal Communications Commission (FCC) regulations, as of this Guide’s p

4About Your DISH AccountChapter 1ABOUT YOUR DISH ACCOUNTThis section describes how to order your packages and provides information on how to find inf

129AAccount Information 4Adult Content, Hiding 53AntennaAdjusting 14Remote Control 13Apps, Using on Your TV 57Apps for Mobile Use 99Attenuator 14Audio

130Programs and EventsDISH Cinema 38DISH On Demand 38Pay-Per-View Programs 38Reviewing Your Orders 39RRain and Snow Fade 7Ratings Restrictions 50Rece

Receiver InformationWrite the following information in the spaces provided below. You may need to provide this information if you call the Service Ce

For all your customer needs, go to mydish.com/chat or call the Customer Service Centerat 1-800-333-DISH (3474).198699

Introduction 5Watching TV NowWATCHING TV NOWAfter you have ordered your programming package, you can begin enjoying the features of your new Hopper wi

6Watching TV NowChapter 1Pausing Live TVHere’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you

Introduction 7Additional ServicesADDITIONAL SERVICESPay-Per-ViewCatch all the action on Pay-Per-View. Take a break from regular TV and order the lates

8Why Connect to a Phone Line or Broadband Internet?Chapter 1Solar InterferenceTwice a year, the sun moves to a position behind the DISH satellites as

Introduction 9TipsTV programming. Make sure you are using the correct remote control for your TV-viewing location (see page 12 for details).TIPS• Alwa

Warning and Attention SymbolsYou must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do

10NotesChapter 1Notes913.book Page 10 Tuesday, January 15, 2013 4:57 PM

11About the Hopper with Sling HD DVRWhat you’ll find in this chapter:• HOPPER WITH SLING HD DVR OVERVIEW• REMOTE CONTROL(S)• THE LOCATE REMOTE FEATURE

12Hopper with Sling HD DVR OverviewChapter 2HOPPER WITH SLING HD DVR OVERVIEWThis section gives you an overview of your DISH satellite TV system with

Satellite Receiver 13Remote Control(s)Remote Control BatteriesEach remote control comes with four AAA batteries. When you replace old batteries, you s

14Remote Control(s)Chapter 2Adjusting the Remote-Control AntennaBe sure to point the remote-control antenna (back of the receiver) straight up so you

Satellite Receiver 15The Locate Remote featureTHE LOCATE REMOTE FEATUREEver misplace your remote control somewhere in your home and wonder where it is

16Pairing Your Remote ControlChapter 2PAIRING YOUR REMOTE CONTROLThese instructions help you pair your remote control to your Hopper with Sling HD DV

Satellite Receiver 17Controlling Other ComponentsCONTROLLING OTHER COMPONENTSTo use the remote to control other devices (such as a TV, DVD or Blu-ray

18Controlling Other ComponentsChapter 2enabled, only the POWER and VCR-function buttons (like PLAY, PAUSE, etc.) will operate your device.• Select AU

Satellite Receiver 19Controlling Other ComponentsSetting Up by Learning from Another RemoteAfter you have programmed your DISH remote to control your

iImportant Safety Instructions ...viiIntroduction ...1WELCOME ...

20Controlling Other ComponentsChapter 24 Place both your DISH remote control and the original equipment’s remote control on a table or other flat, st

Satellite Receiver 21Controlling Other ComponentsControlling a Tuner or AmplifierUse the following remote-control buttons to control a tuner or amplif

22Controlling Other ComponentsChapter 2Remote Control Button MapPress this button for SAT ModeMenuAccess receiver features and settingsPair/InputAcce

Satellite Receiver 23Controlling Other ComponentsPress this button for TV ModeTV MenuAccess menu features available on some TVsPair/InputSwitch betwee

24Controlling Other ComponentsChapter 2Press this button for DVD ModePower & TV PowerTop Button turns the DVD/BR/VCR on/offBottom button turns th

Satellite Receiver 25Hopper with Sling Front PanelHOPPER WITH SLING FRONT PANELHOPPER WITH SLING BACK PANEL POWERMENUINFOSMARTCARDSYS INFOJUMPLOCATERE

26Using the On-screen MenusChapter 2USING THE ON-SCREEN MENUSThe menus make using the receiver and selecting programs quick and easy. Use the menus t

Satellite Receiver 27Using Text Fields• A single choice list allows you to select only one choice at a time. If you select another choice, your previo

28TipsChapter 2• Press FORMAT/* to backspace without deleting characters.• Press 0 to enter a blank space character, such as between words. • Use the

29Let’s Watch TVWhat you’ll find in this chapter: • CHANGING CHANNELS• USING THE PROGRAM GUIDE• USING THE BROWSE BANNER• USING THEMES AND PREDICTIVE S

Table of Contents iiUSING THE ON-SCREEN MENUS ...26USING TEXT FIELDS ...

30Changing ChannelsChapter 3CHANGING CHANNELSThere are two basic ways to change the channel on your satellite TV receiver:• Use the UP and DOWN ARROW

Finding Programs to Watch 31Using the Program GuideIf you set up another list, then the Program Guide displays only the channels that you included on

32Using the Browse BannerChapter 3USING THE BROWSE BANNERUse the Browse Banner to see what other programs are on now or coming on soon, while not mis

Finding Programs to Watch 33Using Themes and Predictive SearchUsing ThemesYou can list programs by the theme of their contents, (for example, just mov

34Using Picture-In-Picture (Hopper with Sling only)Chapter 3system. Each TV’s Search History is available using that receiver’s remote. You can use S

Finding Programs to Watch 35Homes With a Second Hopper with Sling Installed3 Press the red button on this remote control to display the TV Viewing Sta

36TipsChapter 33 Using the ARROW buttons, highlight and select the other Hopper with Sling in your home to link to it.4 Highlight and select the Save

37Video On Demand and Pay-Per-ViewWhat you’ll find in this chapter:• PAY-PER-VIEW• DISH ON DEMAND• BLOCKBUSTER @HOME™• DISHONLINE.COM• ORDERING CONSID

38Pay-Per-ViewChapter 4PAY-PER-VIEWTo order Pay-Per-View programming using your remote control, you must connect the receiver to an active telephone

Pay Per Programs 39Blockbuster @Home™3 Use the UP and DOWN ARROW buttons to scroll through the available choices.4 Highlight and select the movie, TV

Table of Contents iiiParental Controls ...47WHAT ARE LOCKS AND RESTRICTIONS? ...48CREATING

40Ordering ConsiderationsChapter 4 Use Considerations• Your receiver must be connected to a network with broadband Internet access to view the DISH

Pay Per Programs 41Questions• You can prevent others from purchasing Pay-Per-View programs by setting parental controls for your receiver (see page 48

42NotesChapter 4Notes913.book Page 42 Tuesday, January 15, 2013 4:57 PM

43Setting Up Your Favorite ChannelsWhat you’ll find in this chapter:• WHAT ARE FAVORITES LISTS?• CREATING OR CHANGING FAVORITES LISTS• EDITING FAVORIT

44What are Favorites Lists?Chapter 5WHAT ARE FAVORITES LISTS?Favorites Lists are custom lists of your favorite channels. You can create and change th

Favorites Lists 45Editing Favorites ListsEDITING FAVORITES LISTSYou can rename your Favorites Lists whatever you want, up to eight characters long.1 P

46Using Favorites ListsChapter 5USING FAVORITES LISTSPress the GUIDE button to open the Program Guide. Press the GUIDE button again to highlight the

47Setting Receiver’s Parental ControlsWhat you’ll find in this chapter:• WHAT ARE LOCKS AND RESTRICTIONS?• COPYING LOCKS FROM YOUR HOPPER TO A JOEY• C

48What are Locks and Restrictions?Chapter 6WHAT ARE LOCKS AND RESTRICTIONS?Locks and restrictions are powerful parental controls that allow you to pa

Parental Controls 49Creating or Changing a PasswordCREATING OR CHANGING A PASSWORDYou should set up your password before using a receiver’s parental-c

Table of Contents ivSETTING UP A SEEK & RECORD™ TIMER ...72CHANGING OR DELETING A TIMER ...73TIPS ...

50Creating or Changing Ratings RestrictionsChapter 6CREATING OR CHANGING RATINGS RESTRICTIONSYou can lock programs based on Motion Picture Associatio

Parental Controls 51Creating or Changing Ratings RestrictionsPG-13—Parents Strongly Cautioned. Some Material May Be Inappropriate For Children Under 1

52Creating or Changing Ratings RestrictionsChapter 6TV-Y7—Directed to Older Children. This program is designed for children age 7 and above. It may b

Parental Controls 53Creating or Changing Channel Locks7 Select Save. To ensure new parental controls take effect, you will need to set a password if y

54TipsChapter 61 Press the MENU button, select the Settings tile, and then Parental Controls.2 If the receiver is locked, enter the password using th

55Home Media and Apps on Your TV!What you’ll find in this chapter:• USING THE HOME MEDIA FEATURE• USING APPS ON YOUR HOPPER WITH SLING• MY ACCOUNT/CUS

56Using the Home Media FeatureChapter 7USING THE HOME MEDIA FEATURETo use the Home Media feature on your Hopper with Sling HD DVR, press the MENU but

Interactive TV 57Using Apps on Your Hopper with SlingUSING APPS ON YOUR HOPPER WITH SLINGTo use apps on your TV, press the MENU button and select the

58TipsChapter 7Notes913.book Page 58 Tuesday, January 15, 2013 4:57 PM

59Recording & Pausing Live ProgramsWhat you’ll find in this chapter:• WHAT IS A DVR?• PAUSING A PROGRAM• REVERSE, FAST FORWARD, AND SKIP• SLOW MOT

Table of Contents vReference ...103TROUBLESHOOTING TABLES ...10

60What is a DVR?Chapter 8WHAT IS A DVR?The Hopper with Sling is a Whole-Home HD Digital Video Recorder (DVR) that lets you watch TV the way that you

Digital Video Recording 61Reverse, Fast Forward, and SkipREVERSE, FAST FORWARD, AND SKIPThis section describes how to use the DVR buttons on your remo

62Recording a Live ProgramChapter 8RECORDING A LIVE PROGRAMTo record the rest of the program you are watching, PRESS the record button on your remote

Digital Video Recording 63Recording While Watching Different ProgramsRECORDING WHILE WATCHING DIFFERENT PROGRAMSThis section describes the basic ways

64Grouping and Sorting RecordingsChapter 8• Keep—By default, an event timer keeps the 20 newest recordings it has made before it replaces older recor

65Setting Up and Using Event TimersWhat you’ll find in this chapter:• USING PRIMETIME ANYTIME™ AND AUTOHOP™• TIMERS AND RECORDINGS• USING THE TIMERS L

66Using PrimeTime Anytime™ and AutoHop™Chapter 9USING PRIMETIME ANYTIME™ AND AUTOHOP™The PrimeTime Anytime™ feature of your Hopper with Sling HD DVR,

Record Future Programs 67Using PrimeTime Anytime™ and AutoHop™recordings will begin during the next applicable nightly interval and gradually populate

68Timers and RecordingsChapter 9TIMERS AND RECORDINGSA timer is your instruction telling the satellite TV system the programs you want to watch in th

Record Future Programs 69Timers and RecordingsTimer OptionsThe Timer Options screen lets you set the following (not used on all options screens):• Pro

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70Timers and RecordingsChapter 9Reasons Why Timers are SkippedIf a timer is skipped, the reason is stated on the Timers List.• Priority—This timer ha

Record Future Programs 71Using the Timers ListSpecial Considerations When Using Timers• For Locked or Restricted Programs—You must enter the receiver

72Setting Up an Event TimerChapter 9• Press PAGE UP to see the previous days' timers. Review these timers if you want to see the result of these

Record Future Programs 73Changing or Deleting a Timer4 Enter your search criteria. You can use the virtual on-screen keyboard below the text box, or y

74QuestionsChapter 9• Seek & Record™ event recordings may fill your DVR storage space quickly. If you have other timers that you know you don&apo

75Exclusive Features of the DVR SystemWhat you’ll find in this chapter:• WHAT’S HOT• SIRIUSXM® SATELLITE RADIO• BLUETOOTH® AUDIO STREAMING• USING MULT

76What’s HotChapter 10WHAT’S HOTNever miss the hottest TV shows and sports events. The What’s Hot feature of your Hopper with Sling HD DVR system dis

Remote Controls 77Using Multi-channel RecallUSING MULTI-CHANNEL RECALLAnother helpful feature to find the program you want to watch is channel RECALL.

78Bluetooth® Audio StreamingChapter 10BLUETOOTH® AUDIO STREAMINGThe Hopper is the first set-top box to offer Bluetooth Audio Streaming, the feature t

Remote Controls 79USB Digital Over-The-Air TunerUSB DIGITAL OVER-THE-AIR TUNERVisit the mydish.com website and log in to your DISH account to purchase

vii1 Read these instructions.2 Keep these instructions.3 Heed all warnings.4 Follow all instructions.5 Do not use this apparatus near water.6 Clean on

80QuestionsChapter 10913.book Page 80 Tuesday, January 15, 2013 4:57 PM

81Personalizing Your Hopper HD DVRWhat you’ll find in this chapter:• USING MULTIMEDIA• USING CALLER ID• CUSTOMIZING THE GUIDE AND CHANNEL LISTS• CHANG

82Using MultimediaChapter 11USING MULTIMEDIAPhotosYou can view photos on the TV connected to your Hopper with Sling HD DVR using the Home Media featu

Receiver Customization 83Using Caller IDTo use the external hard-disk drive feature:1 Purchase a USB 2.0 hard-disk drive from a consumer electronics r

84Using Caller IDChapter 113 Select Enable or Disable for this feature, then select the option to Save..Caller ID ScreensWhen you receive a call, you

Receiver Customization 85Customizing the Guide and Channel ListsUsing Caller ID HistoryUse the following instructions to view and delete numbers from

86Changing LanguagesChapter 11Changing the Guide DisplayThe receiver comes ready to display the Program Guide. However, you can change the way the El

Receiver Customization 87Using Audio OutputNote: Not all programming contains any CC information.Press MENU, select the Settings tile, and then highli

88Using Audio OutputChapter 11Dolby Digital gives you the capability to enjoy a program’s audio in surround sound. An external decoder is required to

Receiver Customization 89Resetting to Factory DefaultsRESETTING TO FACTORY DEFAULTSYou can reset the receiver to discard any changes you have made to